A New Restaurant

Starting a Restaurant is Only the Beginning.

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Entries from December 2007

The Truth About Two-For-One Deals

December 30th, 2007 · 1 Comment

A recent study showed that two-for-one deals are a really bad idea for small, privately owned restaurants.  The study showed that the offers work very well at getting people into your restaurant, but as soon as the offer is over, they stop coming in.
Unfortunately, many restaurant owners don’t understand how these offers work, or don’t […]

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Tags: marketing

Is Arguing with the Customer Worth the Cost?

December 28th, 2007 · No Comments

While visiting with family over the Christmas holiday, I got into a discussion with my sister in-law about an online purchase that was made.  The online ad stated that shipping would cost $29.95, but when she got her actual bill the shipping charge was $39.95.  She had contacted the company and they were arguing with […]

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Tags: customer service

Merry Christmas

December 25th, 2007 · No Comments

Today’s a travel day for the family, but I wanted to make sure I took the time to wish everyone a very Merry Christmas.

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Tags: Uncategorized

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