A New Restaurant

I’m sad to report that the restaurant that I have written about in the past has closed it’s doors.  Just when success seemed to be within his grasp, the owner decided to call it quits.  After losing another round in an ongoing battle with the city over a noise ordinance, he decided that it wasn’t […]

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Myths of Restaurant Ownership
I firmly believe that one of the reasons the failure rate is so high in restaurants is that there are a lot of people who start new restaurants that have no idea what they are getting into.  They hear the hype, often times promoted by someone who is selling a new book […]

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I’ve said it before and I’ll say it again, service can make or break the customers experience. 
Case in point:
Last night my wife and I went with a group for friends to a very nice restaurant in town.  The chef that designed the menu was a protégé of Wolfgang Puck, so our expectations were very […]

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