Papa Johns is trying to avert a marketing disaster in NE Ohio.
A little background info: In the first round of the NBA playoffs the Cleveland Cavaliers faced the Washington Wizards. The Cavs have bumped the Wizards from the playoffs the past couple of years, and the Wizards didn’t want that to happen again. Their game […]
Entries Tagged as 'customer service'
Papa Johns Costly Marketing Disaster
May 8th, 2008 · No Comments
Tags: marketing · customer service
Getting Ready For Mother’s Day
April 17th, 2008 · No Comments
Mother’s Day is May 11th in the US. Are you getting ready
Mother’s Day can either be a huge profit day, or it can be a major disaster. The choice is yours. If you are ready for it, you will have a dining room full of happy families spending time together, and giving mom a day […]
Tags: be prepared · customer service
A Good Server
April 1st, 2008 · 1 Comment
I was reminded the other day how important a good server is to the success of your restaurant. I went to a local franchise for dinner on Saturday, and the server did a great job of making our meal a very pleasant time.
One of the people that was joining us for dinner made a […]
Tags: training · customer service
